Shipping policy

GSM Apparel Shipping Policy
At GSM Apparel, we offer reliable Surface and Air shipping options across India using industry-leading logistics partners to ensure fast and secure deliveries of your premium blank streetwear.
1. Shipping Charges (Always Free!)
  • 100% Free Shipping: We offer Free Shipping all over India on all orders, regardless of the total order value, weight, or quantity of products purchased.
  • Free Returns & Exchanges: In the rare event of an approved replacement for a defective or incorrect item, reverse shipping is also entirely free for you.
2. Cash on Delivery (COD) Available
  • We proudly offer Cash on Delivery (COD) services for all orders across India, with no minimum order value or weight restrictions.
  • Please note: To ensure fast processing and prevent accidental orders, all COD orders go through a quick automated verification process before dispatch.
3. Dispatch Timelines & Operational Hours
Because our premium black tees and hoodies are kept as ready-to-ship blank inventory, we pack and ship your orders quickly:
  • Fulfillment Time: Ready-to-ship apparel items are packaged and prepared for dispatch on the next business day.
  • Daily Cut-Off Times:
    • Orders placed before 5:00 PM enter processing immediately and are scheduled for dispatch the next day.
    • Orders placed after 5:00 PM are scheduled for dispatch the following day.
  • Operations Note: Our fulfillment and dispatch unit remains closed on Sundays and public bank holidays. Orders placed during these times will be processed on the next working day.
4. Total Delivery Window
Your order will typically reach your doorstep within 4 to 8 business days from the date the order is confirmed.
  • Standard Transit Time: Once handed over to our courier partners, transit takes 2 to 5 business days depending on your location. Metro cities generally receive packages faster than remote regions.
5. Unexpected Delays
While we work hard to beat our delivery timelines, minor delays can occasionally happen due to unexpected stock fluctuations, extreme weather, or courier carrier constraints. If your order faces an unexpected delay, our customer care team will proactively reach out and update you immediately via Email or WhatsApp.
6. Order Tracking
The moment your package is dispatched from our facility, we will send you a confirmation message via SMS, WhatsApp, or Email containing a tracking link. You can also monitor your package directly on our website using our dedicated Order Tracker page.